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First published: 29 February 2020

Updated: 15 July 2023; 26 February 2024; 3 July 2025; 12 August 2026

 

WELCOME

My Carbon Plan aims to enable individuals and businesses to measure, reduce, and offset their carbon footprint. The Site provides educational tools, footprint estimation calculators, carbon credit procurement, and project funding services.

Services include recurring monthly plans and one-off purchases ("Services"). Carbon offsetting involves a combination of established carbon credit registries (such as Verra, Gold Standard, or the UK Woodland Carbon Code) and innovative UK-based environmental projects.

While credits sourced via third-party registries carry standard verification, innovative projects carry inherent biological, operational, and climate variables. My Carbon Plan does not warrant that innovative UK projects will achieve specific target carbon removal volumes. Please read these terms in full before using the Site or purchasing Services.

 

1. About Our Terms

This website is operated by My Carbon Plan, a trading style of Certified Carbon Ltd, incorporated in England & Wales (Company Number: 15248578), whose registered address is c/o First Floor, 85 Great Portland Street, London, England, W1W 7LT (“My Carbon Plan”, “MCP”, “we”, “us”, or “our”).

These terms and conditions (the 'Terms') explain how you may use this website (www.mycarbonplan.org, the 'Site') and purchase any Carbon Offset Plan or Purchase (“Services”).

By accessing our Services, using the Site, or completing a transaction, you agree to be bound by these Terms. If you do not agree, you must stop using the Site and Services immediately. We reserve the right to update these Terms at any time.

If you have any questions, please contact us at hello@mycarbonplan.org.

 

2. Using the Site

The Site is intended for personal and commercial users seeking to calculate and mitigate carbon impacts. You are solely responsible for all costs and expenses incurred in relation to your use of the Site.

The Site is intended for use primarily by those accessing it from within the United Kingdom. If you access the Site from outside the UK, you are responsible for compliance with local laws.

 

3. Eligibility

Children under 13 years of age may not use the Services. Individuals aged between 13 and 18 may use the Services only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

 

4. Ownership, Intellectual Property & Digital Badge License

 

4.1 Site Content & IP

This Site and all content on it (including text, graphics, footprint algorithms, media, and logos) are owned by Certified Carbon Ltd or its licensors.

 

4.2 Digital Badge & Trademark License

Subject to full payment of applicable fees and compliance with these Terms, MCP grants active business subscribers and purchasers a limited, non-exclusive, non-transferable, revocable license to display the My Carbon Plan Digital Badge and logo on their official website and corporate communications.

• Scope: The badge may only be used to state the volume of carbon credits retired or offset as verified by your MCP certificate.

• Termination of License: Upon cancellation or termination of a plan, or in the event of an unpaid account, this license automatically terminates. You must immediately remove all MCP digital badges, trademarks, and references from your digital and printed assets.

 

5. Rules About Linking to Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

 

6. Prohibited Conduct & Restrictions

You agree not to misuse the Site or Services. Prohibited activities include:

1. Transmitting unlawful, defamatory, fraudulent, or harmful content.

2. Introducing viruses, trojans, worms, or other technologically harmful material.

3. Attempting to reverse engineer, decompile, or copy the algorithms, calculator logic, or underlying codebase of the Site.

4. Using the Site or Content to build a competing commercial product or service.

5. Misrepresenting carbon offset claims or making false environmental claims using MCP assets.

 

7. Services, Procurement & Project Allocation Policy

7.1 Nature of Services

MCP provides commercial carbon credit procurement and project funding services. Purchases do not constitute a charitable donation, equity investment, debt instrument, or real property interest. Where a user is allocated an illustrative project unit (e.g., a "3m x 3m plot"), this is a tracking metric only and confers no legal ownership, tenancy, or economic rights over land or physical assets.

 

7.2 Portfolio Sourcing Model

MCP fulfills its carbon offset commitments through a portfolio approach:

• Third-Party Registry Credits: Sourced from established international and domestic carbon standards (e.g., Verra / VCS, Gold Standard, UK Woodland Carbon Code, Peatland Code). These credits are retired on third-party public registries.

• Innovative UK Projects: Direct funding and procurement into UK-based carbon sequestration projects, including short-rotation coppice willow biomass, native woodland planting, and regenerative land management.

 

7.3 Performance Disclaimers & Fair Allocation ("Reasonable Endeavours")

• Innovation Risk: Innovative UK projects carry biological, meteorological, and operational risks. MCP uses reasonable commercial endeavours to vet, monitor, and support backer projects. However, MCP does not warrant or guarantee that an innovative project will achieve its target carbon sequestration volumes within a specific timeframe.

• Substitution Right: If an innovative UK project supported by MCP fails, yields fewer carbon credits than anticipated, or suffers a reversal event, MCP shall have no financial liability or refund obligation to you. In such events, MCP reserves the right, acting reasonably, subject to funding and in good faith, to reallocate funds or substitute the shortfall with alternative verified credits from third-party registries (such as Verra or Gold Standard) to ensure your carbon commitment is fully satisfied.

• Fund Allocation: MCP applies net receipts toward credit procurement, project funding, verification, and necessary operating costs. MCP retains sole operational discretion over project selection and credit retirement scheduling.

 

7.4 Deliverables & Verification

For each completed purchase or active plan, MCP will deliver the following:

1. Retirement & Fulfilment: MCP will procure and retire carbon credits corresponding to the tonnage specified in your order within thirty (90) days of receipt of cleared payment (or quarterly for recurring plans), in the event that it does not already hold a surplus of retired credits.

2. Certificate: MCP will issue an official electronic certificate detailing the retired tonnage, project name(s), period covered, and registry serial numbers (where applicable).

3. Claims: Subject to these Terms, the certificate entitles you (or your organization) to claim that the specified carbon tonnage has been retired on your behalf.

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7.5 Cancellation, Refunds & Consumer Rights

• Business Customers (B2B): All business-to-business purchases and subscription payments are final and non-refundable once processed. Cancellations of recurring B2B plans take effect at the end of the current billing cycle.

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• Consumers (B2C): Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, individual consumers have the right to cancel a purchase within 14 days of ordering without giving any reason.

  • Express Performance Waiver: If you request that MCP begin credit procurement or issue an offset certificate immediately within the 14-day period, you acknowledge that you waive your right to cancel once credit retirement has been completed on your behalf.

  • To exercise a cancellation right, email hello@mycarbonplan.org.

 

7.6 Taxes & Pricing

All prices listed on the Site are in GBP (£) and are exclusive of Value Added Tax (VAT) unless explicitly stated otherwise. Where applicable, VAT will be calculated and added at checkout. For international business customers (including EU entities), invoices will state VAT treatment (e.g., reverse charge mechanism where applicable). MCP reserves the right to adjust plan pricing upon 30 days' notice.

 

7.7 Footprint Calculator

The carbon footprint calculator provides estimates based on standard environmental emission factors. Results are illustrative and intended for educational guidance. They do not constitute formal legal, accounting, or regulatory audit advice.

 

8. Limitation of Liability & Exclusion of Recourse

PLEASE READ THIS SECTION CAREFULLY AS IT DEFINES THE EXTENT OF MCP'S LIABILITY.

1. No Financial Recourse: Subject to Section 8.4, you agree that you have no financial recourse, clawback rights, or claims for monetary damages against MCP, Certified Carbon Ltd, or its officers if a third-party project or innovative UK project supported by your payments underperforms.

2. Exclusion of Consequential Losses: Neither MCP nor Certified Carbon Ltd shall be liable to you (whether in contract, tort including negligence, statutory duty, or otherwise) for any indirect, special, incidental, or consequential losses, loss of profit, loss of revenue, loss of business opportunity, or reputational damage arising from your use of the Site or Services.

3. Cap on Liability: In all circumstances, MCP's total aggregate liability to you under or in connection with these Terms shall be strictly limited to the total amount paid by you to MCP for the specific Service giving rise to the claim in the twelve (12) months preceding the event.

4. Consumer Protection: Nothing in these Terms limits or excludes any statutory rights that cannot be contracted out of under the Consumer Rights Act 2015 or other applicable consumer legislation, nor limits liability for death, personal injury caused by negligence, or fraud.

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9. Accuracy of Information & Site Availability

The Site is provided on an "as is" and "as available" basis. While we strive to maintain high standard reporting and operational uptime, we make no express warranties that the Site will be error-free or uninterrupted. We reserve the right to modify or suspend any part of the Site without prior notice.

 

10. Third-Party Links & Registries

The Site may contain links to external third-party registry portals (e.g., Verra, Gold Standard) or project partner websites. MCP does not control and is not responsible for the content, privacy practices, or availability of third-party platforms.

 

11. Security & Payments

Online payment processing is conducted via encrypted third-party payment gateways (e.g., Stripe). While industry-standard measures are implemented, data transmission over the internet cannot be guaranteed to be 100% secure.

 

12. Force Majeure

MCP will not be liable or responsible for any failure to perform, or delay in performance of, any obligations under these Terms caused by events outside our reasonable control ("Force Majeure Event"), including extreme weather events, natural disasters, failure of public carbon registries, changes in government regulations or carbon accounting rules, labor disputes, or telecommunications failures.

 

13. Data Protection, Privacy & Record Retention

• Data Controller: Certified Carbon Ltd is the data controller under the UK GDPR and Data Protection Act 2018.

• Data Usage: Personal and transactional data will be processed to manage your account, fulfill carbon retirements, issue certificates, and maintain regulatory audit trails.

• Retention Policy: To maintain audit integrity for carbon reduction claims, MCP retains transaction history, customer details, registry serial numbers, and certificate issuance logs for a minimum period of six (6) years following transaction completion or account closure.

• For full details or to exercise your statutory rights, please contact our Data Protection Lead at hello@mycarbonplan.org or visit ico.org.uk.

 

14. Variations

We reserve the right to amend these Terms at any time. Updated terms will be posted on the Site with an updated "Effective Date". Continued use of the Site or Services following such publication constitutes acceptance of the revised Terms.

 

15. Severability, Assignment & Third-Party Rights

• Assignment: You may not assign or transfer your rights under these Terms. MCP may assign its rights and obligations to a corporate affiliate or successor entity without restriction.

• Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be severed, and the remaining provisions will remain in full force and effect.

• Third-Party Rights: A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term.

 

16. Governing Law & Jurisdiction

These Terms, their subject matter, and their formation are governed by English law. You and My Carbon Plan both agree that the courts of England and Wales shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms or the Services.

 

17. Contact & Legal Queries

For general queries, billing questions, or legal notices regarding these Terms, please contact:

My Carbon Plan

A trading style of Certified Carbon Ltd

c/o First Floor, 85 Great Portland Street, London, England, W1W 7LT

Email: hello@mycarbonplan.org

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